Terms of service

Terms of Service

Effective Date: 26 June 2026

Welcome to SecureNest SA. By accessing or using our website, you agree to these Terms of Service.

1. General

SecureNest SA provides smart home, security, and technology products for customers in South Africa. We reserve the right to update these terms at any time.

2. Products and Pricing

We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occasionally occur. SecureNest SA reserves the right to correct any errors and cancel orders where necessary, with a full refund if payment has already been made.

3. Orders

All orders are subject to stock availability and payment confirmation.

We reserve the right to refuse or cancel any order where fraud or misuse is suspected.

4. Payments

Payments are processed securely through trusted payment providers. SecureNest SA does not store your payment card details.

5. Shipping

Shipping times are estimates only. While we work with reliable courier partners, delivery delays beyond our control may occur.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy and the South African Consumer Protection Act.

7. Warranty

Products are covered by the manufacturer's warranty where applicable. Warranty claims are subject to the manufacturer's terms and conditions.

8. Limitation of Liability

To the fullest extent permitted by law, SecureNest SA shall not be liable for indirect or consequential damages arising from the use of our products or website.

9. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

10. Contact Us

SecureNest SA

Email: smartsecuresa@gmail.com

Phone: (+27) 064 549 3287